Refund and Cancellation Policy

Introduction

Welcome to Townmanor a leading real estate aggregator platform. We offer subscription-based services to agents and property owners to list their properties on our website. This Refund and Cancellation Policy outlines the terms and conditions regarding the cancellation of subscriptions and the eligibility for refunds.

Subscription Cancellation

      1. Agents and Property Owners:

• Subscriptions can be cancelled at any time through your account dashboard or by contacting our customer support team at [email protected]
• Upon cancellation, your listing will remain active until the end of your current subscription period. No further charges will be incurred after cancellation.

      2. Trial Period:

• If you are on a trial subscription, you can cancel at any time before the trial period ends to avoid any charges.
• If you do not cancel before the trial period ends, you will be automatically charged for the selected subscription plan.

Refund Policy

        1. Refund Eligibility:

• Refunds are generally not provided for subscriptions. However, we understand that there may be exceptional circumstances, and we will review refund  requests on a case-by-case basis.
• To request a refund, please contact our customer support team at [email protected] with your subscription details and the reason for your request.

         2. Non-Refundable Circumstances:

• Subscriptions cancelled after the renewal date are not eligible for a refund.
• Partial refunds are not available for unused portions of your subscription period.
• Refunds will not be provided for dissatisfaction with the service unless there is a clear failure on our part to deliver the promised service.

        3. Processing Refunds:

• If a refund is approved, it will be processed within 8 business days.
• Refunds will be credited back to the original payment method used during the subscription purchase.

Changes to Subscription Plans

        1. Upgrading Your Subscription:

• You can upgrade your subscription plan at any time. The new plan will take effect immediately, and you will be charged a pro-rated amount for the  upgrade based on the remaining period of your current subscription.

        2. Downgrading Your Subscription:

• You can downgrade your subscription plan at any time. The downgrade will take effect at the end of your current subscription period.

Contact Us

If you have any questions or need further assistance regarding our Refund and Cancellation Policy, please contact our customer support team at:

Email: [email protected]

Phone: +91-120-4417191, 9818022996

Address: ST-304, Eldeco Studio, Sector 93A, Noida India, PIN-201304

Policy Updates

We reserve the right to update or change this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

Thank you for choosing Townmanor. We appreciate your business and are committed to providing you with the best possible service.