Privacy Policy

Welcome to Townmanor.in! We are a real estate and associated product information services dedicated to connecting individuals in the real estate and associated product market. Townmanor.in, along with its subsidiaries and affiliates (collectively referred to as "Townmanor.in"), offers a variety of services, including but not limited to the www.townmanor.in website (the "Website") and Townmanor.in's mobile applications, encompassing all products and services available through our website (collectively referred to as the "Services"). The Website is owned and operated by Townmanor Technologies Pvt Ltd, a company incorporated under the laws of India.

Our Privacy Policy is an integral part of the Townmanor.in Terms of Use. Before utilizing our Services, please carefully read this Privacy Policy and our Terms of Use. By engaging with Townmanor.in’s Services, you agree to the provisions outlined in this Privacy Policy. If you do not wish to be bound by our Privacy Policy, we kindly ask that you refrain from using our Services.

Purpose of Information Collection

Townmanor.in serves as a real estate and associated product information services, leveraging the information we collect to:

Customize our Services to provide you with the most relevant information, optimizing your experience; Keep you informed about residential real estate-related news and updates across various online platforms; and Facilitate connections between individuals seeking to sell, buy, rent, or research residential real estate, obtain a mortgage, and enhance the information exchange with relevant parties to foster productive relationships. Our objective in this policy is to ensure complete transparency regarding the data we collect, the reasons for collecting it, and how it is utilized, with the aim of making your quest for a new home an enjoyable and seamless experience!

Applicability of this Policy

This Policy addresses specific groups of individuals, using specialized terminology to identify them. While this Policy applies to all users of our Services, certain sections are directed toward particular user groups.

Users: Refers to all individuals utilizing our Services. Real Estate Professionals (REPs): Encompasses users who have created accounts (free or paid) with us to sell or rent real estate, engage in advertising services, or partake in other Services oriented toward the professional real estate community, including landlords, agents, developers, institutional property consultants, mortgage professionals, and subscribers. Leads are forwarded to REPs on behalf of users, as detailed in this Policy. Information Collection and Sources

We Collect Information From All Website Visitors: Employing technologies like cookies, web beacons, log data, and third-party analytics services, we gather and analyze data from all users of our Services. This includes search preferences, ad interactions, and location details.

Our servers automatically record information ("Log Data") generated by your usage of the Services, encompassing your IP address, browser type, operating system, referring web page, location, mobile number, mobile carrier, email address, device details, search terms, and cookie information. Log Data is acquired during interactions with our Services, such as visiting our websites or signing in. We employ Log Data to deliver our Services, enhance and customize them, and aggregate collected data. This Policy excludes any responsibility for information gathered by third parties through our Website or affiliated links or advertisements.

We collect select personal information provided during account creation or interaction with our services, such as name, contact details, mobile number, email address, and profile images, to streamline user experiences and tailor our services accordingly.

Cookies: These are small data files transferred to your device. We utilize "session" cookies to maintain your login status, understand your interactions with our Services, and monitor usage statistics. "Persistent" cookies recognize you upon returning to our Services, ensuring a consistent user experience. Most browsers automatically accept cookies, although you can adjust settings or use third-party tools to manage them. Disabling cookies may impact certain functionalities.

Information from REPs: When creating a REP account, we request basic details like name, company (if applicable), phone number, and email address. Subscribers are also required to provide financial data for billing purposes. Townmanor.in may contact subscribers to verify their information.

Third-party Augmented Data: We occasionally obtain information from third parties to improve service quality. For example, partners may assist in predicting income ranges or purchase likelihoods. Augmented data is selectively shared with subscribers with user consent.

Location Data: If provided, location details (e.g., ZIP code, street address, or city) are stored and linked to user accounts for localized features, analytics, advertising, and service personalization.

Sharing Your Information

The Townmanor.in may disclose Personal Data only for the purposes explained in this Privacy Policy, with the following third parties:

Service Providers: The Company may disclose Personal Data with service providers, vendors, consultants, agents, field verifiers, or others who assist the Company in operating the Platform or providing the Services. This may include entities engaged in delivering programs, products, information, and Services, maintenance of the Platform and mailing lists, verifying properties.

Other Platform users: The Company may, share your information with other users of the Platform, such as owners, renters, brokers, dealers, etc. to establish connectivity with such other users of the Platform. The other users of the Platform may be able to access your contact details to communicate with you, regarding your property listing or your interest in a particular property or type of propertie.

Banking & Insurance Partners: The Company may, at your request, share your Personal Data with participating banks and insurance companies their employees or other banking and insurance agents, based on your expression of interest regarding home loans or insurance products. The banking and Insurance partners may contact you to offer their products or services.

Legal Purpose: The Company shares personal data when required by law, such as responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defending against legal claims..

Other Third Parties: The Company may share your Personal Data with other third parties, on a need-to-know basis, such as accountants, lawyers, auditors, etc.

Please note that the Platform sometimes displays advertisements or contains links to third party websites that may collect personal data, and those are not governed by this Policy. The Company will not be responsible for the privacy practices of such websites. The Company recommends that you review the privacy policy of each third-party site linked from the Platform to determine their use of your Personal Data.
 

Townmanor.in may share collected information, including personal data, with third parties under specific circumstances, such as legal compliance, safeguarding user interests, or improving service quality.

Opting Out: Users can opt out of information sharing by contacting us at [email protected]. To delete your information, email us at [email protected].

Third-party Sharing: Information may be shared with reputable organizations for marketing purposes. Users can opt out by emailing [email protected]

Direct Contact with REPs: Personally identifiable information shared when contacting REPs is also passed on, facilitating interactions. Occasionally, limited personally identifiable information may be shared with third parties to enhance lead quality.

Mortgage Services: Personal data necessary for mortgage requests may be shared with partners.

User-Generated Content: Information submitted through user-generated content services may be viewed and used by other users. We are not liable for any unsolicited messages resulting from shared information.

Protecting Users: Personal information may be released to comply with legal obligations, enforce policies, address fraud, protect user safety, or respond to emergencies.

Mobile Ad Networks and Analytics: Third-party providers assist in analyzing mobile Log Data and location data, enhancing service quality, delivering relevant ads, and studying user interactions.

General Matters

Account Confidentiality: Users are responsible for maintaining password and account information secrecy. We recommend strong passwords and do not assume liability for incorrectly submitted personal data.

Third-party Websites: We do not endorse or accept responsibility for linked third-party websites. Users should review their privacy policies.

Sale/Merger: User information may be shared during mergers, acquisitions, asset sales, or insolvency proceedings.

Security: Commercially reasonable security measures are implemented to safeguard information, although absolute protection cannot be guaranteed. Secure socket layer technology encrypts sensitive data transmission.

Policy Changes: Updates to this Policy will reflect alterations in information practices. Users will be notified before changes take effect, encouraging periodic review of this page for updated privacy information.

We appreciate your trust in Townmanor.in and remain committed to protecting your privacy and enhancing your real estate experience.

Townmanor Technologies Pvt Ltd

ST-304, Eldeco Studio, Sector-93A, Noida ,Gautam Budh Nagar, Uttar Pradesh,India

PIN-201304 , Email: [email protected]